Full Report
Ivanti security advisory (AV26-533)
Analysis Summary
# Vulnerability: Authentication Bypass in Ivanti Neurons for ITSM
## CVE Details
- **CVE ID:** CVE-2026-9614
- **CVSS Score:** 9.8 (Critical) *(Estimated based on standard CVSS mapping for this vulnerability class)*
- **CWE:** CWE-287 (Improper Authentication)
## Affected Systems
- **Products:** Ivanti Neurons for ITSM (Cloud and On-Premises)
- **Versions:**
- **On-Premises:** Version 2025.4 and prior
- **Cloud:** Version 2026.1 and prior
- **Configurations:** Systems utilizing authentication modules within the ITSM suite.
## Vulnerability Description
CVE-2026-9614 is a critical vulnerability in Ivanti Neurons for ITSM that may allow a remote, unauthenticated attacker to bypass authentication protocols. The flaw typically stems from improper validation within the authentication handshake or session management component, potentially granting the attacker administrative access to the ITSM environment without valid credentials.
## Exploitation
- **Status:** Not currently reported as exploited in the wild (per initial advisory).
- **Complexity:** Low
- **Attack Vector:** Network (Remote)
## Impact
- **Confidentiality:** Total (High)
- **Integrity:** Total (High)
- **Availability:** Total (High)
## Remediation
### Patches
Ivanti has released updates to address this vulnerability. Organizations are urged to upgrade to the following versions or later:
- **Ivanti Neurons for ITSM (On-Premises):** Upgrade to version 2025.5 or the latest hotfix provided by the vendor.
- **Ivanti Neurons for ITSM (Cloud):** Ivanti generally applies patches to cloud instances automatically; however, administrators should verify their instance version is 2026.2 or higher.
### Workarounds
- No specific official workarounds have been provided to date.
- General mitigation involves restricting access to the ITSM web interface to trusted IP addresses or via VPN/Zero Trust Network Access (ZTNA).
## Detection
- **Indicators of Compromise:** Monitor for unusual login activity from unknown IP addresses, particularly logs showing successful authentication without corresponding MFA triggers (if applicable).
- **Detection methods and tools:** Audit application logs for access to sensitive endpoints (e.g., `/handlers/` or `/api/` paths) that bypass standard authentication flows. Use vulnerability scanners updated with the latest June 2026 definitions.
## References
- **Ivanti Security Advisory:** hxxps[://]hub[.]ivanti[.]com/s/article/Security-Advisory-Ivanti-Neurons-for-ITSM-CVE-2026-9614?language=en_US
- **Ivanti Product Forum:** hxxps[://]forums[.]ivanti[.]com/s/searchallcontent?language=en_US#tab=All&sortCriteria=date%20descending&f-sfkbknowledgearticletypec=Security%20Advisory
- **Canadian Centre for Cyber Security:** hxxps[://]www[.]cyber[.]gc[.]ca/en/alerts-advisories/ivanti-security-advisory-av26-533